Missing parts after being "fixed" at Makro.

Good day!!! It is now the fourth time that we have had bad service through Makro Silverlakes!! We purchased a tv and it broke ,took it back and waited like eight weeks for a new one. No one came back to me. (Not the issue I am concerned about). Got a new tv a LG UHD and had it for two months and also broke. I took it to Makro two weeks ago (where I was told it would be fixed in the first week and they will call me in two days. Waited 8 days and decided I will phone.) After another week they told me that I could come and get my tv. We live in Naboomspruit/Mookgophong. It is about 180km away from Makro and it is now the third time we are driving which costs a lot of money. We drove Saturday morning the 15th of November to get the tv which was there and we left! Came all the way back just to open the tv to see that ALL THE EXTRAS ARE MISSING. THERE IS NO REMOTES OR TV STAND!!!!! WE ARE SO DISGUSTED WITH YOUR SERVICE. WE ARE NOT DRIVING ALL THE WAY BACK AND THEREFORE I WOULD LIKE TO SPEAK TO HEAD OFFICE IN ORDER FOR THEM TO COURIER MY THINGS TO MY HOUSE!!!! I tolerated bad service the whole year just to see we have only a screen in our box!!! My reference number is ********** . Estie Muller/Venter. Please come back to me .

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