EK
Esther K
1 reviews | Active since May 2021
12 Jun 2025, 17:00
Missing Online Order.
I placed my order on Tuesday, 3 June 2025. I have not received ANY communication from Makro with regards to my order. I have been phoning them to ask and follow up about my order. Every single consultant I spoke to ASSURED me I will receive my order 12 June 2025 (which is what is said online when I check on my order). I have not received my order, it has not been packed, shipped, NOTHING. NOBODY CAN ASSIST ME or tell me by when I will receive my order, nor want to assist me in cancelling my order. Jane, Dineo and Maria have not been very helpful in any way today. I want my money back and they can't even do that. Absolutely useless TO SAY THE LEAST.
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Esther K's updateReviewer Update
13 Jun 2025, 12:35I have gotten off the phone with MBALI, she was extremely disrespectful and shouting at me. Is this really how you guys treat your customers? I don't know who gave permission to cancel my order. I did not say cancel my order. I want my item THAT I PAID FOR. YOU GUYS ARE ****ING PATHETIC AND USELESS. NOBODY CAN HELP OR ASSIST AND THERE IS NEVER A ****ING MANAGER AVAILABLE TO SPEAK TO. WHAT **** IS THIS?
EK
Esther K's update13 Jun 2025, 12:35
Reviewer Update
I have gotten off the phone with MBALI, she was extremely disrespectful and shouting at me. Is this really how you guys treat your customers? I don't know who gave permission to cancel my order. I did not say cancel my order. I want my item THAT I PAID FOR. YOU GUYS ARE ****ING PATHETIC AND USELESS. NOBODY CAN HELP OR ASSIST AND THERE IS NEVER A ****ING MANAGER AVAILABLE TO SPEAK TO. WHAT **** IS THIS?