RC
Raymond C

1 reviews | Active since Mar 2018

10 Dec 2021, 11:25

Missing Items in Shopping Bag

Thank you very much for your swift response to my complaint. The missing item in question was delivered to my house with a humble apology from the Risk Manager. Thank you once again for putting my mind at rest that this type of activity will be monitored in the future so that other customers do not experience the same issue as I had. Apology and gesture fully welcomed.

0
Replies (1)
Makro
Makro's reply10 Dec 2021, 16:34
Official
Good day  Raymond, 

Thank you for your review on our Hellopeter platform. 

We really appreciate the time you have taken to write such a good review and we are happy to read that your matter has been resolved by our Montague Gardens store.

We will certainly make them aware that they have made a very good impression on you and they should keep up the good work!

Thank you again and we hope you have a lovely day further.

Kind regards,
Makro Hellopeter Team