Missing items in delivery and bad customer service

The call centers are extremely unhelpful as well as the stores. I've been on numerous calls with numerous people yesterday and today and still not assistance. I made a purchase on the 29 November online with Makro for three items. First item: Camp Master Deluxe 36 Can Cooler and second item: No Brand Sunny Isles Lounger Textilene x 2.

Only the cooler arrived on 09 December, I questioned the driver and he said that is the only item he had for our address. He never provided me with a deliver note either.

I am extremely frustrated, I have not been helped by anybody at Makro and this new WUMDROP WhatsApp system is very inefficient. I am just trying to locate my missing items and get them delivered before we leave for holiday.

EXTREMELY FRUSTRATED!!! I will probably NEVER shop online or instore at any Makro again