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Molobane M
1 reviews | Active since Dec 2024
07 Jan 2025, 12:54
Missing items from the order
I placed an order of my kid stationary at Makro so yesterday when they deliver, one of the items I ordered is not there and I didn't get any message or email from Makro about the item not being there in the stock or what.
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Makro's replyOfficial
10 Jan 2025, 15:54Hi Molobane,
Thank you for your review on our Hellopeter platform.
We apologize for the inconvenience caused.
Currently we do not have stock of the Baby Soft 1 x 9's Toilet Rolls 2 Ply, and the item had to be cancelled.
The refund has been processed for the item in question.
If you need any further assistance, please contact our customer care on ***.
We will definitely be implementing solutions to ensure that this issue does not occur in the future.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Thank you for your review on our Hellopeter platform.
We apologize for the inconvenience caused.
Currently we do not have stock of the Baby Soft 1 x 9's Toilet Rolls 2 Ply, and the item had to be cancelled.
The refund has been processed for the item in question.
If you need any further assistance, please contact our customer care on ***.
We will definitely be implementing solutions to ensure that this issue does not occur in the future.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Best regards,
Makro's reply10 Jan 2025, 15:54
Official
Hi Molobane,
Thank you for your review on our Hellopeter platform.
We apologize for the inconvenience caused.
Currently we do not have stock of the Baby Soft 1 x 9's Toilet Rolls 2 Ply, and the item had to be cancelled.
The refund has been processed for the item in question.
If you need any further assistance, please contact our customer care on ***.
We will definitely be implementing solutions to ensure that this issue does not occur in the future.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Thank you for your review on our Hellopeter platform.
We apologize for the inconvenience caused.
Currently we do not have stock of the Baby Soft 1 x 9's Toilet Rolls 2 Ply, and the item had to be cancelled.
The refund has been processed for the item in question.
If you need any further assistance, please contact our customer care on ***.
We will definitely be implementing solutions to ensure that this issue does not occur in the future.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Best regards,