ES
Esona S
1 reviews | Active since Jun 2019
02 Sept 2025, 11:44
Missing items from order - OD***,
Hi team
Please assist me with the order issue order number OD***, there are items that were not delivered yesterday but on the app it shows delivered.
Freshpak Rooibos with Senna Rooibos Tea Box
Robertsons Bicarbonate of Soda Meringue Powders Little Bee Pure Honey
Bokomo Weet-Bix Wholegrain Wheat High Fiber Biscuit
Please provide feedback.
Regards
Helpful (0)
Replies (1)0
Replies (1)Makro's replyOfficial
02 Sept 2025, 17:27Hi Esona,
Thank you for your review on our Hellopeter platform, we do apologize for the inconvenience and delayed response.
We're truly sorry to hear about your experience. We understand your frustration and disappointment concerning this matter.
Please note that the matter is with the relavent team and we awaiting feedback will revert back to you
Regards,
Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A division of MASSMART Holdings Limited
Thank you for your review on our Hellopeter platform, we do apologize for the inconvenience and delayed response.
We're truly sorry to hear about your experience. We understand your frustration and disappointment concerning this matter.
Please note that the matter is with the relavent team and we awaiting feedback will revert back to you
Regards,
Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A division of MASSMART Holdings Limited
Best regards,
Makro's reply02 Sept 2025, 17:27
Official
Hi Esona,
Thank you for your review on our Hellopeter platform, we do apologize for the inconvenience and delayed response.
We're truly sorry to hear about your experience. We understand your frustration and disappointment concerning this matter.
Please note that the matter is with the relavent team and we awaiting feedback will revert back to you
Regards,
Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A division of MASSMART Holdings Limited
Thank you for your review on our Hellopeter platform, we do apologize for the inconvenience and delayed response.
We're truly sorry to hear about your experience. We understand your frustration and disappointment concerning this matter.
Please note that the matter is with the relavent team and we awaiting feedback will revert back to you
Regards,
Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A division of MASSMART Holdings Limited
Best regards,
