MISSING ITEMS FOR THE 3RD MONTH IN A ROW

Good day, I am extremely frustrated to report that items are once again missing from my order. This is now the third consecutive month that this has happened. I would like to understand what is going on in your dispatch process. Is there a breakdown in quality control, or something more serious? This repeated issue is unacceptable and is causing unnecessary inconvenience and frustration. As a paying customer, I expect to receive all items I have paid for. This situation needs to be addressed and resolved immediately. Please treat this as a matter of urgency and provide feedback on how this will be corrected going forward, as well as how you will resolve the current missing items. If this matter is not resolved promptly, I will have no choice but to escalate my complaint further. This will also be my final purchase if the issue is not properly addressed. I look forward to your urgent response, and I will under no circumstance accept any apologies, Makro is pathetic