SS
Sanjana S
1 reviews | Active since Dec 2024
30 Dec 2024, 20:17
Missing item from makro order
On Friday the 20th of December I ordered on the MAKRO app for the 1st time and I finally got my order on Monday 23rd December but I was very unhappy when I opened the box. I had a 5 liter Oros juice concertrate and I supposed to receive a 5 liter bottle of water with the order it was supposed to be a combo and I sent a complaint letter to makro and they haven't come back to me to say they will replace or and bring the item free of charge I'm not happy at all and makro is uncapable of getting back to me or getting in touch with me.
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Makro's replyOfficial
09 Jan 2025, 09:58Hi Sanjana,
Thank you for your review on our Hellopeter platform.
We do apologize for the inconvenience caused.
Kindly reply to the email that we have sent to you.
If you need any further assistance, please contact our customer care on ***.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Thank you for your review on our Hellopeter platform.
We do apologize for the inconvenience caused.
Kindly reply to the email that we have sent to you.
If you need any further assistance, please contact our customer care on ***.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Best regards,
Makro's reply09 Jan 2025, 09:58
Official
Hi Sanjana,
Thank you for your review on our Hellopeter platform.
We do apologize for the inconvenience caused.
Kindly reply to the email that we have sent to you.
If you need any further assistance, please contact our customer care on ***.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Thank you for your review on our Hellopeter platform.
We do apologize for the inconvenience caused.
Kindly reply to the email that we have sent to you.
If you need any further assistance, please contact our customer care on ***.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Best regards,