TM
Tshepp M
1 reviews | Active since Sept 2014
04 Sept 2024, 12:36
missing 4 alcohol bottles
Good day
It seems i am purposely being ignored I call the call center i am being told its being escalated but my incomplete order has yet to be delivered....Your hello Peter team call me once and never again its almost a month i ordered....so if i cant get my order please pay back my money ORDER NUMBER MAK***
Helpful (0)
Replies (3)0
Replies (3)
Makro's replyOfficial
05 Sept 2024, 12:46Good day Tshepo,
Thank you for reaching out to us on our Hellopeter platform,
Please accept our sincerest apologies for the manner in which this matter has been handled and the service received throughout your journey with us.
Please be advised your query has been escalated to the relevant department and they are currently handling your enquiry. We have sent your complaint to them to ensure that they attend to it promptly.
Kindly note feedback will be provided back to you as soon as possible.
Once again, we do apologize for the inconvenience caused.
Kind regards,
Makro Hello Peter Team
Thank you for reaching out to us on our Hellopeter platform,
Please accept our sincerest apologies for the manner in which this matter has been handled and the service received throughout your journey with us.
Please be advised your query has been escalated to the relevant department and they are currently handling your enquiry. We have sent your complaint to them to ensure that they attend to it promptly.
Kindly note feedback will be provided back to you as soon as possible.
Once again, we do apologize for the inconvenience caused.
Kind regards,
Makro Hello Peter Team
Best regards,
Makro's reply05 Sept 2024, 12:46
Official
Good day Tshepo,
Thank you for reaching out to us on our Hellopeter platform,
Please accept our sincerest apologies for the manner in which this matter has been handled and the service received throughout your journey with us.
Please be advised your query has been escalated to the relevant department and they are currently handling your enquiry. We have sent your complaint to them to ensure that they attend to it promptly.
Kindly note feedback will be provided back to you as soon as possible.
Once again, we do apologize for the inconvenience caused.
Kind regards,
Makro Hello Peter Team
Thank you for reaching out to us on our Hellopeter platform,
Please accept our sincerest apologies for the manner in which this matter has been handled and the service received throughout your journey with us.
Please be advised your query has been escalated to the relevant department and they are currently handling your enquiry. We have sent your complaint to them to ensure that they attend to it promptly.
Kindly note feedback will be provided back to you as soon as possible.
Once again, we do apologize for the inconvenience caused.
Kind regards,
Makro Hello Peter Team
Best regards,
TM
Tshepp M's updateReviewer Update
05 Sept 2024, 12:57Good day
Hopefully i don't have to wait for another month for a response
Hopefully i don't have to wait for another month for a response
TM
Tshepp M's update05 Sept 2024, 12:57
Reviewer Update
Good day
Hopefully i don't have to wait for another month for a response
Hopefully i don't have to wait for another month for a response
TM
Tshepp M's updateReviewer Update
11 Sept 2024, 19:17Good evening
So let me understand no one call or email to acknowledge my query ? Like Makro what is happening with your service its over 48 hours that i escalated this matter yet again
So let me understand no one call or email to acknowledge my query ? Like Makro what is happening with your service its over 48 hours that i escalated this matter yet again
TM
Tshepp M's update11 Sept 2024, 19:17
Reviewer Update
Good evening
So let me understand no one call or email to acknowledge my query ? Like Makro what is happening with your service its over 48 hours that i escalated this matter yet again
So let me understand no one call or email to acknowledge my query ? Like Makro what is happening with your service its over 48 hours that i escalated this matter yet again