TD
Tawanda D

1 reviews | Active since Jul 2014

22 Jan 2019, 09:43

Misleading Online Order Delivery Period

I actually put an online order and it was saying 2-5 working days delivery, then I paid for my order only to get an order confirmation saying the delivery is 7-10 working days

This is very misleading, Please Makro sort this out

0
Replies (3)
Makro
Makro's reply22 Jan 2019, 10:48
Official
Good day Tawanda,

Thank you for your feedback,please be advised that we're aware of this and we have addressed it with the relevant department.

Kind regards
Otsiele Boikanyo


TD
Tawanda D's update22 Jan 2019, 12:32
Reviewer Update
So what Should I do now? I was expecting my order this week? I actually selected you because you had the shortest time of delivery. Now I am stuck because of false information provided, Please help
TD
Tawanda D's update24 Jan 2019, 08:34
Reviewer Update
I am happy Makro delivered my parcel in 48 hrs, Kudos to them. Well Done Makro!!!!!!! But can you please check your customers' details, my parcel was delivered to my old address of which I have long deleted it on my profile. My profile is up to date with my latest addresses. Anyway I am happy