1 reviews | Active since Aug 2016
MISLEADING AVERTISING
I have been to makro store Springfield park to purchase a baby cot which was advertised with a mattress. When I got to the store they say they don't know anything about a mattress and have to check with there head office. I purchased the item with the manager telling me I will get a mattress delivered to me. The next day I get a call from the store telling me that the contents in the box comes with a mattress, that item which they calling a mattress comes with every cot and it's more like the base to put the mattress onto , So basically that isn't a mattress. The service was poor at the store, the knowledge of what they keep was very . And as the advert states mattress and what's in the box is really not the same thing.
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
Best regards,
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
Best regards,
