JD
Jufre D
1 reviews | Active since Jan 2013
05 Dec 2021, 22:40
Misleading Adverti*****t
So I use Makro's app and it advertised free delivery for online purchases over R500. I spent over R1000 and paid a delivery fee. Isn't there a law against misleading information?
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Replies (1)
Makro's replyOfficial
06 Dec 2021, 10:34Good day Jufre,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will urgently look into the matter alongside our respective departmental personnel, we assure you that we shall provide you with an update shortly.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will urgently look into the matter alongside our respective departmental personnel, we assure you that we shall provide you with an update shortly.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply06 Dec 2021, 10:34
Official
Good day Jufre,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will urgently look into the matter alongside our respective departmental personnel, we assure you that we shall provide you with an update shortly.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will urgently look into the matter alongside our respective departmental personnel, we assure you that we shall provide you with an update shortly.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team