SM
Sithembiso M
1 reviews | Active since Oct 2021
07 Nov 2022, 08:54
Misleading advertising
Makro had the Savannah Director Chair on promotion for R1099 in August. I checked in store 2 weeks back and it was back to normal price of R1299. My complaint against them is that they are now lying on their advertising materials and in store, stating that the price of R1299 which was the normal price last week is now a 'promotional price'.
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Replies (2)SM
Sithembiso M's updateReviewer Update
08 Nov 2022, 12:33Blank apology because this is just an ********* business practice. You know very well that once you say promotion, you are implying that the price has been reduced for a certain period.
Kindly note that the Makro Business management has advised that the Camp Master Savannah Director Chair plus Cooler is a promotional item in the following terms and not price.
* The promotion is based on a business selling prospectus on promoting the availability at stores.
* The promotion is also a public awareness of the above items to increase sales.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Kindly note that the Makro Business management has advised that the Camp Master Savannah Director Chair plus Cooler is a promotional item in the following terms and not price.
* The promotion is based on a business selling prospectus on promoting the availability at stores.
* The promotion is also a public awareness of the above items to increase sales.
Once again we do apologize for the inconvenience caused throughout your journey with us.
SM
Sithembiso M's update08 Nov 2022, 12:33
Reviewer Update
Blank apology because this is just an ********* business practice. You know very well that once you say promotion, you are implying that the price has been reduced for a certain period.
Kindly note that the Makro Business management has advised that the Camp Master Savannah Director Chair plus Cooler is a promotional item in the following terms and not price.
* The promotion is based on a business selling prospectus on promoting the availability at stores.
* The promotion is also a public awareness of the above items to increase sales.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Kindly note that the Makro Business management has advised that the Camp Master Savannah Director Chair plus Cooler is a promotional item in the following terms and not price.
* The promotion is based on a business selling prospectus on promoting the availability at stores.
* The promotion is also a public awareness of the above items to increase sales.
Once again we do apologize for the inconvenience caused throughout your journey with us.
SM
Sithembiso M's updateReviewer Update
08 Nov 2022, 12:37latest update an admission by denial of lying:
Good Day Sithembiso,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that the normal price is R1299, and there's definitely no "false adverti*****t" or misleading customers in this regard.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Good Day Sithembiso,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that the normal price is R1299, and there's definitely no "false adverti*****t" or misleading customers in this regard.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
SM
Sithembiso M's update08 Nov 2022, 12:37
Reviewer Update
latest update an admission by denial of lying:
Good Day Sithembiso,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that the normal price is R1299, and there's definitely no "false adverti*****t" or misleading customers in this regard.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Good Day Sithembiso,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that the normal price is R1299, and there's definitely no "false adverti*****t" or misleading customers in this regard.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.