Misleaded

we have a stockvel account with Makro and every December we buy gift cards with the money we save in the stockvel account. Besides the stockvel i am a loyal and a regular customer at Makro Germiston branch.

To my surprise i was contacted by Ntokozo(24/01/2018) from Makro Germiston to inform me that One of the stockvel ladies bought with a gift card at limpopo and we have won ourselves a Handy Andy price which is R10 000 Cheque and Handy Andy hamper. She then requested i come to the store to collect the price the following day, i then contacted my stockvel ladies to inform them of the good news and we all went in to the shop excited for our Miracle prize...when we arrive we learned that we were mis-leaded and deceived by Makro Germiston about the price. in actual fact they called us in to investigate a fradulent case on the same gift card that was used in Polokwane's Makro.

I had to leave work an Hour early, which i had to work back the following day to drive to Makro for the Mystery price. I spend petrol and kilometres which have inconvienced me for nothing.

Now the rest of the stockvel ladies are accusing me of *****ing the mystery price and do not trust me anymore, so this has caused chaos to our stockvel, i am i am not at peace until they sort it out.

I feel humiliated, disrespected and undermined as a loyal customer at Makro. They should have been honest with us we were gonna assist them because we did nothing wrong.

i will take this to the next level if i dont get my price..