1 reviews | Active since Mar 2021
Misconduct & Mistreatment
This review by any means isn't meant to tarnish the brand or image of Makro. It's a consequence of blood splatter. The true culprit here is Heardright, a promotions company which operates & is affiliated with Makro. They are currently promoting the mCard app within the Makro stores nationwide with a team of promoters who are treated like dirt by the company. Their enquiries regarding their salary payments are for the most part ignored & never dealt with any severity. One of the employees has a short payment which hasn't been resolved & as of tomorrow it'll mark the 17th day of this payment not being fully paid
This is the message he has sent to them:
"So it's been evidently apparent to me that you don't want to pay me what is due to me. So I've taken the liberty to make both our lives very simple. Don't pay the remaining amount I have enquired about for the past 16 days. I don't want it anymore!
I've been extremely cordial with you regarding this whole situation.
You handled this whole situation very poorly
Also money for this new month's work I also don't want it. You can donate it to charity or do whatever you want with it
You can also go ahead and terminate my contract
One day I will will be able to avenge myself! 🙏🏾"
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact you via email on the email address provided shortly to gather more information in this regard to best assist you. We understand how critical we are in the role of supporting you and will definitely be escalating this matter further to the relevant management the soonest we receive the required information from you.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Best regards,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact you via email on the email address provided shortly to gather more information in this regard to best assist you. We understand how critical we are in the role of supporting you and will definitely be escalating this matter further to the relevant management the soonest we receive the required information from you.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Best regards,
We hope you are well today.
Kindly be advised that we have tried contacting you to gather more information in order to assist you and have sent you emails on the email address provided (***) to no response.
Please do check your emails and respond as without the required information we aren't able to assist you in this regard.
We hope you find the above in order.
Kind regards,
Makro Hellopeter Team
Best regards,
We hope you are well today.
Kindly be advised that we have tried contacting you to gather more information in order to assist you and have sent you emails on the email address provided (***) to no response.
Please do check your emails and respond as without the required information we aren't able to assist you in this regard.
We hope you find the above in order.
Kind regards,
Makro Hellopeter Team
Best regards,