vvdm
vicky van der merwe

1 reviews | Active since Mar 2009

23 Jul 2023, 14:31

*** mints

Ordered *** mints that clearly say 48 . I received delivery today and it is single rolls . While I know that this was most likely a pricing error at the end of day other ppl have placed on face book that they got the boxes . So why I am not getting boxes . I returned the order and didn't accept it . Please advise

0
Replies (2)
Makro
Makro's reply23 Jul 2023, 15:19
Official
Good day Vicky,

We hope you are well.

Kindly be advised that there was a pricing error on the WILSONS *** ROLLS 48'S, MINT and regrettably we will not be honoring the order.

We have canceled the order and are currently awaiting our Finance department to process the refund.

Please refer to the link below with our t's and c's regarding errors on our website which you agreed on when placing the order.

https://www.makro.co.za/customer-service/terms-of-use under Inadvertent and Obvious Errors
 
We do humbly apologize for the inconvenience in this regard.
 
We hope you find the above in order.

Kind Regards,
Makro Hellopeter Team

Best regards,

vvdm
vicky van der merwe's update23 Jul 2023, 15:40
Reviewer Update
Then why are some ppl still getting it and others not ? You shouldn't be honouring it for any customers . Not just pick and choose who you are honouring for that is **************.