1 reviews | Active since Sept 2016

16 Nov 2016, 21:05

Milking Clients as far as they can

<div class="link-post" style="border-style: none; outline: transparent none; margin-right: 15px; margin-left: 15px; padding-top: 5px; padding-bottom: 5px; color: #9b9b9d; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; font-size: 10px; line-height: 17. ********** 05249px; background-color: #ffffff;"> <div class="ms-review-content" style="border-style: none; outline: transparent none;"> <div class="post-copy" style="border-style: none; outline: transparent none;"> <p style="margin-top: 0px; margin-bottom: 0px; color: #666666; font-size: 11px; line-height: 20px;">I am struggling to close my Makro Account. After calling their call centre to close the account in September, I was told that there is a credit on my account and that I should send a copy of my ID and bank account details advising that I want my account closed. I then got a reply in October, telling me that I don't have a credi. I called again and the agent told me that it will take 36 days to close my account!!! This was very concerning as apparently the account bears interest every day. I asked her what about the interest and she told me not to.worry, she will follow up. Suddenly I get a statement, telling me that I owe Makro!!! What a ***** over!!! How can you take 36 days to close an account that bears interest every day? That means I will NEVER IN MY LIFE be done with them? I CANNOT believe that such a massive company can be robbing us from money and be getting away with it!!!</p> </div> </div> </div> <p> </p> <div class="mobile-actions-holder" style="border-style: none; outline: transparent none; margin-top: 10px; margin-bottom: 8px; padding: 12px 8px; height: 40px; font-size: 10px; color: #999999; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; line-height: 17. ********** 05249px; background-color: #efefef;"> </div>

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Replies (2)
Makro
Makro's reply17 Nov 2016, 06:50
Official

Thank you for taking time to contact us.

RCS is the credit provider that underwrites our Credit Card division in compliance with NCA Rules and Regulations.

Please contact our Customer Service Department if you have any further queries.

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Regards

Mmule Moropa

Makro
Makro's reply17 Nov 2016, 06:50
Official

Thank you for taking time to contact us.

RCS is the credit provider that underwrites our Credit Card division in compliance with NCA Rules and Regulations.

Please contact our Customer Service Department if you have any further queries.

***

***

Regards

Mmule Moropa