YA
Yogan A
1 reviews | Active since Oct 2014
27 Jan 2020, 16:21
Milex aircooler
Store is able to stock product of different brands but don't provide proper information prior to purchase and aftesales service
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Replies (1)
Makro's replyOfficial
30 Jan 2020, 15:58Good day,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complain and we assure you that this is certainly not the type of service you can expect from any of our stores.
In this regard we will liaison with the store directly to ensure that we put corrective measures in place to better our customer experience.
Once again we apologize for any inconveniences caused in this regard, Thank you for highlighting your concerns with us.
Hope the above is in order
Kind Regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complain and we assure you that this is certainly not the type of service you can expect from any of our stores.
In this regard we will liaison with the store directly to ensure that we put corrective measures in place to better our customer experience.
Once again we apologize for any inconveniences caused in this regard, Thank you for highlighting your concerns with us.
Hope the above is in order
Kind Regards
Makro Hellopeter Team
Makro's reply30 Jan 2020, 15:58
Official
Good day,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complain and we assure you that this is certainly not the type of service you can expect from any of our stores.
In this regard we will liaison with the store directly to ensure that we put corrective measures in place to better our customer experience.
Once again we apologize for any inconveniences caused in this regard, Thank you for highlighting your concerns with us.
Hope the above is in order
Kind Regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complain and we assure you that this is certainly not the type of service you can expect from any of our stores.
In this regard we will liaison with the store directly to ensure that we put corrective measures in place to better our customer experience.
Once again we apologize for any inconveniences caused in this regard, Thank you for highlighting your concerns with us.
Hope the above is in order
Kind Regards
Makro Hellopeter Team