MIA technician
I bought a washing machine on 28/01 at Makro with the extended warranty that they offered.
On 26/02 the machine has been giving us never-ending problems. Called Makro several times to log a call for them to send out a technician. It's been weeks and I'm still waiting.
I have been told that "the technician is in your area", everything I call and yety machine is still not repaired. I'm sick and tired. I'll be returning the washing machine and I expect a full refund on the useless machine and the extended warranty purchased.
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Replies (2)
Makro's replyOfficial
13 Mar 2019, 17:46Good day Josinah
Thank you for your feedback, however, it appears that we booked a service call with our suppliers and you were given a job number( 93732 ) by the service agent that was assisting you.
Allow me to contact the suppliers and follow up for you with regards to your service call.
Kind Regards
Otsiele Boikanyo
Thank you for your feedback, however, it appears that we booked a service call with our suppliers and you were given a job number( 93732 ) by the service agent that was assisting you.
Allow me to contact the suppliers and follow up for you with regards to your service call.
Kind Regards
Otsiele Boikanyo
Best regards,
Makro's reply13 Mar 2019, 17:46
Official
Good day Josinah
Thank you for your feedback, however, it appears that we booked a service call with our suppliers and you were given a job number( 93732 ) by the service agent that was assisting you.
Allow me to contact the suppliers and follow up for you with regards to your service call.
Kind Regards
Otsiele Boikanyo
Thank you for your feedback, however, it appears that we booked a service call with our suppliers and you were given a job number( 93732 ) by the service agent that was assisting you.
Allow me to contact the suppliers and follow up for you with regards to your service call.
Kind Regards
Otsiele Boikanyo
Best regards,
's updateReviewer Update
13 Mar 2019, 17:51Thank you for your feedback, however I need a technician by this evening or I'm returning the washing machine first thing in the morning
's update13 Mar 2019, 17:51
Reviewer Update
Thank you for your feedback, however I need a technician by this evening or I'm returning the washing machine first thing in the morning