ZA
Zuki A
1 reviews | Active since May 2020
03 Sept 2024, 15:03
****mers Makro Online Shopping
I ordered number of items online which were split into 4 deliveries. 2 arrived and 1 was informed it’s sold out and last order is now 2-3 weeks later I’ve sent over 5 emails to customer care email with no response to date.
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Replies (2)ZA
Zuki A's updateReviewer Update
07 Sept 2024, 12:12Sadly I am yet to receive any tangible feedback about my order. All I received was an email from a Zanele stating she was going to refer my query to the correct department and give me feedback. I sent a follow up and can share the screenshot of how many emails I’ve been sending your online shopping team regarding my order. To date I still have had no call or indication when my order will be delivered. At this point you guys should just cancel this order and refund my money. This is ridiculous
ZA
Zuki A's update07 Sept 2024, 12:12
Reviewer Update
Sadly I am yet to receive any tangible feedback about my order. All I received was an email from a Zanele stating she was going to refer my query to the correct department and give me feedback. I sent a follow up and can share the screenshot of how many emails I’ve been sending your online shopping team regarding my order. To date I still have had no call or indication when my order will be delivered. At this point you guys should just cancel this order and refund my money. This is ridiculous
ZA
Zuki A's updateReviewer Update
07 Sept 2024, 12:16I don’t know if this is a case of incompetence or ignorance or theft but whatever it is. I’m going through to reach out to your headquarters directly and insist on an answer. Over 3 weeks waiting on an order after being told they called me and I had no missed calls and realized they were calling the wrong number. I sent them my number and address again after having supp**** this information when I made the order.
ZA
Zuki A's update07 Sept 2024, 12:16
Reviewer Update
I don’t know if this is a case of incompetence or ignorance or theft but whatever it is. I’m going through to reach out to your headquarters directly and insist on an answer. Over 3 weeks waiting on an order after being told they called me and I had no missed calls and realized they were calling the wrong number. I sent them my number and address again after having supp**** this information when I made the order.