BC
Belinda C
1 reviews | Active since Dec 2024
27 Dec 2024, 09:15
Mediocre Makro
My order still hasn't arrived! Ordered conline on the 1st December its now the 27th December! I've made several calls to their call centre, sent 2 x emails (didn't even get a response). WumDrop are not much better just keep getting messages from them saying "delivery the next day". I will never purchase anything from Makro ever again due to the most appalling service. Well done Makro another reason to support Amazon...
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Makro's replyOfficial
05 Jan 2025, 15:01Hi Belinda Chapman,
Your feedback shared on Hellopeter has deeply moved us, and we want to express our sincerest apologies for the frustration and inconvenience you've faced, along with the regrettable delay in our response.
We are truly disheartened to hear about your experience . Please know that we take your situation very seriously and are firmly committed to ensuring such an incident is not repeated with you or any other customer.
When you have a moment, could you please confirm whether you have received your entire order?
Your satisfaction is very important to us.
With sincere regards,
The Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A Division of MASSMART Holdings Limited
Your feedback shared on Hellopeter has deeply moved us, and we want to express our sincerest apologies for the frustration and inconvenience you've faced, along with the regrettable delay in our response.
We are truly disheartened to hear about your experience . Please know that we take your situation very seriously and are firmly committed to ensuring such an incident is not repeated with you or any other customer.
When you have a moment, could you please confirm whether you have received your entire order?
Your satisfaction is very important to us.
With sincere regards,
The Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A Division of MASSMART Holdings Limited
Best regards,
Makro's reply05 Jan 2025, 15:01
Official
Hi Belinda Chapman,
Your feedback shared on Hellopeter has deeply moved us, and we want to express our sincerest apologies for the frustration and inconvenience you've faced, along with the regrettable delay in our response.
We are truly disheartened to hear about your experience . Please know that we take your situation very seriously and are firmly committed to ensuring such an incident is not repeated with you or any other customer.
When you have a moment, could you please confirm whether you have received your entire order?
Your satisfaction is very important to us.
With sincere regards,
The Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A Division of MASSMART Holdings Limited
Your feedback shared on Hellopeter has deeply moved us, and we want to express our sincerest apologies for the frustration and inconvenience you've faced, along with the regrettable delay in our response.
We are truly disheartened to hear about your experience . Please know that we take your situation very seriously and are firmly committed to ensuring such an incident is not repeated with you or any other customer.
When you have a moment, could you please confirm whether you have received your entire order?
Your satisfaction is very important to us.
With sincere regards,
The Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A Division of MASSMART Holdings Limited
Best regards,