****med by Makro

On the 09th of March I ordered things from Makro online and in those things there were 2 set of pillows. What was strange was that I was told that the things I bought will be delivered on different dates. First delivery came on the 11 and the courier company called me to let me know they were outside for delivery and that was delivered successfully. The second order I just got an email that it was delivered but because I was not at home I assumed they did. Only to find out a week after that the other set of pillows was not delivered. I called Makro explained what happened and I also asked them to send me proof of delivery to see who signed for delivery. It has been a struggle communicating with Makro people as they are so *********** and they don’t have sense of urgency, don’t care about customer service nothing. Different people have been calling me and I had to explain the same story every day and even the emails I sent were in vain. I just want my money or the pillows if they insist that they delivered I need proof of delivery but no one has helped me with any of the things I ask. Be careful when buying from Makro online as they will take your money and don’t deliver but lie and say they did.