1 reviews | Active since Feb 2022
****med by Makro
I was ****med into buying a Demo microwave at the toti Makro. I met the sales man who was very friendly I asked him for the 30l defy that was on. Special and he said to me that it was sold out and they waiting for stock and then a minute later he shows me 1 in a trolly and says u lucky someone left it behind would I like it and me trusting the friendly sales guy took the item When I got home I opened it up to see scratches on the button that opens the door of the microwave I feel so ****med by a big retail store like Makro Don't always trust the name always check your item When called them they say they will refund my money so this does not solve my problem I drove 60k return trip home after buying item and now I got to drive another 60k just to come back with no microwave I think thus is not right on me I was **** to and now I have to suffer without a microwave because they don't have another to replace it
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Best regards,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Best regards,
