Mbali & Sibusiso are pathetic

Wow. Mickey Mouse Marko has really hit rock bottom and prevented any way of salvaging their brand affinity after these multiple major let downs.

Sibusiso Chabalala had advised me on Monday after that Daluxolo had processed my refund that Monday morning. It's the end of the week and nothing has reached my bank account.

I had then posted a complaint about the refund the Tuesday. Mbali Ndlovu posted the generic response, as she always does, but does not follow up as per her generic response.

So I ended up posting a complaint about Mbali herself, which she promptly deleted. Only after that complaint did she finally follow up, asking me via email for my banking details.

What shocked me about that is I had sent my banking details for the refund on Monday. Did Sibusiso lie about processing my refund bank then?

Mbali and Sibusiso are one in the same apathetic, horrible fronts for this business. In fact, in light of all the stress and rigmarole. Spending hours on the phone trying to find out what the hell is going on with my Black Friday order and now the refund of a part thereof, they actually fit quite well in this Mickey Mouse show.

I want my damn money back- now!!