AT
Andre T

1 reviews | Active since Aug 2011

20 Dec 2017, 13:12

Mbali Ndlovu, Sibusiso Chabalala & Finance Dept Stink

I've been requesting a refund from you for 8 business days and that's how long it's taken you to determine what my initial payment method was.

Yesterday, I sent my ID copy and requested to be informed when I may finally get my damn money from Ottery store.

It's an affront as is, that even though I sent my details for refund to my bank account 8 business days ago, you now want me to go to a store, of which are few and far between! In her usual fashion, Mbali didn't respond to this by close of business yesterday and still hasn't, despite me sending a follow up email this morning.

Between Mbali Ndlovu, Sibusiso Chabalala and this so called Finance Dept, you're all apart of Mickey Mouse Makro. You all stink.

When can I go get my damn money!?

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Replies (1)
Makro
Makro's reply17 Jan 2018, 10:00
Official

Thank you for alerting us on your complaint. Kindly be advised that your complaint has been sent to the relevant team who will be in contact with you.

Regards

Mbali Makhanya