Massmart clowns

Absolutely pathetic. I place and order for 10x24 packs of energades. After waiting for a week there was still no delivery. I called and cancelled the order. I had to drive to makro to fetch the energades as we needed them urgently. I was told the order was cancelled. 2 weeks after the order was placed, I get it delivered to me yesterday. I have no need for them now and asked for a cancellation. Despite the call centre confirming it was cancelled and escalated. And having asked for a call to complain, none of the above were done. I’ve called your head office and have received no assistance. Now I’m demanding a voucher to the value of the energades aswell as additional compensation for the inconvenience and cost to myself. No wonder your stores are closing left right and centre. You can’t even get a simple order and cancellation right