RG
Rae G

1 reviews | Active since Dec 2025

23 Dec 2025, 20:40

Markro bad service

Logged a return around the 22nd of November. A month has passed. With numerous emails and reference numbers. No courier arrived for pick up of return. Return was then canceled by company. I had to long in another return for the same product to be picked up. Same story, no pick up.

0
Replies (4)
Makro
Makro's reply24 Dec 2025, 08:55
Official
Hi Rae,

We apologize for the delay of your return request. 

Kindly provide us with your order number so that we can follow up for you. 

Regards,
Makro social media team. 

Best regards,

RG
Rae G's update24 Dec 2025, 10:54
Reviewer Update
OD***
RG
Rae G's update24 Dec 2025, 10:56
Reviewer Update
I need an urgent pick up. As the box is stored here for more than a month and the house does not hsve space. I will not be liable for the danages caused. As everything was in its original form for return
Makro
Makro's reply24 Dec 2025, 11:49
Official
Hi Rae,

We apologize for the delay of your collection request. 

We have reached out to the store and requested for feedback in regards to your return request. 

We will update you as soon as feedback is received. 

We apologize for the inconvenience caused. 

Regards,
Makro social media team. 

Best regards,