Marko - worst online experience.

This is the worst experience I ever had to deal with. And its my very 1st time ordering online... I didn't receive all the items in the 2-5 business days. It 3 weeks later and still nothing. Numerous calls and chats with customer service every couple of days and no help or assistance was offered - just empty promises of an email that I'll receive.

I complained again today and asked to speak to someone in charge - then I was told that the manager brushed off the agent with a response to direct my query to another customer service agent????? and finally got a minimalistic email reply saying that the order needs to be cancelled because of no stock... But no guidance on how to cancel the order????? I can already predict that my refund is going to take forever.