CS
Christa S
1 reviews | Active since Jan 2013
10 Feb 2022, 16:09
Marko vs Game
Mikro did not honour our guarantee. They said a wheat eater using 4 times could not be repair as it's wear and tear if we bought it from game they would have refund us. I know where I am going to buy all my appliances in the future
Helpful (0)
Replies (6)0
Replies (6)
Makro's replyOfficial
11 Feb 2022, 08:20Dear Christa,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly provide us with your Makro card used for the purchase and the name of the store you purchased it from.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Kind Regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly provide us with your Makro card used for the purchase and the name of the store you purchased it from.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Kind Regards
Makro Hellopeter Team
Best regards,
Makro's reply11 Feb 2022, 08:20
Official
Dear Christa,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly provide us with your Makro card used for the purchase and the name of the store you purchased it from.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Kind Regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly provide us with your Makro card used for the purchase and the name of the store you purchased it from.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Kind Regards
Makro Hellopeter Team
Best regards,
CS
Christa S's updateReviewer Update
11 Feb 2022, 09:07Morning card no ***3
Ref no of assessment ***
Place Makro Amanzimtoti
Ref no of assessment ***
Place Makro Amanzimtoti
CS
Christa S's update11 Feb 2022, 09:07
Reviewer Update
Morning card no ***3
Ref no of assessment ***
Place Makro Amanzimtoti
Ref no of assessment ***
Place Makro Amanzimtoti
Makro's replyOfficial
11 Feb 2022, 09:43Dear Christa,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly be advised of the return policy below, unfortunately, the unit has elapsed the 6 months and 14 days terms and needs to be sent for assessment.
Our returns policy
Returns Policy within 14 days of delivery
If an item you have purchased isn't what you had in mind or for any reason does not meet your needs or expectations, we give you 14 days to return the item for a refund. The item must be in a resalable condition so you need to have the original packaging including all attachments, accessories, and documentation, and the item must be unused and in original condition.
If you elect a refund, promotional free or bundled items that were part of the purchase must also be returned.
Returns Policy within 6 months of delivery
Should your product be faulty within the first 6 months of delivery, we will replace, repair or refund the item at no cost to you.
If you elect a refund, promotional free or bundled items that were part of the purchase must also be returned.
Hope you find the above in order.
Kind Regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly be advised of the return policy below, unfortunately, the unit has elapsed the 6 months and 14 days terms and needs to be sent for assessment.
Our returns policy
Returns Policy within 14 days of delivery
If an item you have purchased isn't what you had in mind or for any reason does not meet your needs or expectations, we give you 14 days to return the item for a refund. The item must be in a resalable condition so you need to have the original packaging including all attachments, accessories, and documentation, and the item must be unused and in original condition.
If you elect a refund, promotional free or bundled items that were part of the purchase must also be returned.
Returns Policy within 6 months of delivery
Should your product be faulty within the first 6 months of delivery, we will replace, repair or refund the item at no cost to you.
If you elect a refund, promotional free or bundled items that were part of the purchase must also be returned.
Hope you find the above in order.
Kind Regards
Makro Hellopeter Team
Best regards,
Makro's reply11 Feb 2022, 09:43
Official
Dear Christa,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly be advised of the return policy below, unfortunately, the unit has elapsed the 6 months and 14 days terms and needs to be sent for assessment.
Our returns policy
Returns Policy within 14 days of delivery
If an item you have purchased isn't what you had in mind or for any reason does not meet your needs or expectations, we give you 14 days to return the item for a refund. The item must be in a resalable condition so you need to have the original packaging including all attachments, accessories, and documentation, and the item must be unused and in original condition.
If you elect a refund, promotional free or bundled items that were part of the purchase must also be returned.
Returns Policy within 6 months of delivery
Should your product be faulty within the first 6 months of delivery, we will replace, repair or refund the item at no cost to you.
If you elect a refund, promotional free or bundled items that were part of the purchase must also be returned.
Hope you find the above in order.
Kind Regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly be advised of the return policy below, unfortunately, the unit has elapsed the 6 months and 14 days terms and needs to be sent for assessment.
Our returns policy
Returns Policy within 14 days of delivery
If an item you have purchased isn't what you had in mind or for any reason does not meet your needs or expectations, we give you 14 days to return the item for a refund. The item must be in a resalable condition so you need to have the original packaging including all attachments, accessories, and documentation, and the item must be unused and in original condition.
If you elect a refund, promotional free or bundled items that were part of the purchase must also be returned.
Returns Policy within 6 months of delivery
Should your product be faulty within the first 6 months of delivery, we will replace, repair or refund the item at no cost to you.
If you elect a refund, promotional free or bundled items that were part of the purchase must also be returned.
Hope you find the above in order.
Kind Regards
Makro Hellopeter Team
Best regards,
CS
Christa S's updateReviewer Update
11 Feb 2022, 09:58No sorry. This item has a year guarantee. We only use it 4 times and this is unacceptable. This. product can not wear and tear using only 4 times . I want you to honor the 1 year guarantee
CS
Christa S's update11 Feb 2022, 09:58
Reviewer Update
No sorry. This item has a year guarantee. We only use it 4 times and this is unacceptable. This. product can not wear and tear using only 4 times . I want you to honor the 1 year guarantee
Makro's replyOfficial
11 Feb 2022, 10:47Dear Christa,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly be advised that we cannot confirm any honoring of any guarantee at this stage.
Please be aware that Makro has to be advised by the Supplier on how to proceed after they have finalised their assessment on the **** eater.
Hope you find the above in order.
Kind Regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly be advised that we cannot confirm any honoring of any guarantee at this stage.
Please be aware that Makro has to be advised by the Supplier on how to proceed after they have finalised their assessment on the **** eater.
Hope you find the above in order.
Kind Regards
Makro Hellopeter Team
Best regards,
Makro's reply11 Feb 2022, 10:47
Official
Dear Christa,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly be advised that we cannot confirm any honoring of any guarantee at this stage.
Please be aware that Makro has to be advised by the Supplier on how to proceed after they have finalised their assessment on the **** eater.
Hope you find the above in order.
Kind Regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly be advised that we cannot confirm any honoring of any guarantee at this stage.
Please be aware that Makro has to be advised by the Supplier on how to proceed after they have finalised their assessment on the **** eater.
Hope you find the above in order.
Kind Regards
Makro Hellopeter Team
Best regards,
CS
Christa S's updateReviewer Update
12 Feb 2022, 07:49Please note Makro send us a private message that they no longer honer a 12 month guarantee. If your product is older than 6 months and two weeks you need to pay the repairs. In our case R800.00 on a petrol wheat eater only used 4 times Very unhappy customer.
CS
Christa S's update12 Feb 2022, 07:49
Reviewer Update
Please note Makro send us a private message that they no longer honer a 12 month guarantee. If your product is older than 6 months and two weeks you need to pay the repairs. In our case R800.00 on a petrol wheat eater only used 4 times Very unhappy customer.