Marko Strubensvalley - Deceiptful around true cost of installation and lying about this cost in order to sell products.

I bought an air conditioner at Makro Strubens Valley on 17 March 2018. At the time I enquired what the installation costs would be to install the aircon. The person that assisted me, Tony, informed me that the complete installation cost would amount to R1950 for the specific air conditioner. He also informed me that there would be no additional costs associated with the installation of this unit if it was a standard installation. I informed Tony that I received a quote for installation of a similar unit at Game for R1600. He then immediately reduced the installation estimate to R1500 in order to secure the sale of which he was the salesman. I bought 2 installation vouchers totalling R1300 and was informed that I would need to settle the R200 difference with the installer. On 23 March the unit was installed and then I got the huge nasty surprise that I needed to pay an additional R1680 to complete the installation. Tony therefore did not inform me properly around the total costs of installation and was blatantly ********* around the cost of installation in order to secure the sale. I will likely never buy any item again from Makro Strubens Valley. For anybody else be very wary of Tony as he lies about hidden costs in order to secure sales it would appear. When I enquired with Makro and Tony around the additional costs they did not want to do anything to assist and said .."that is the way it is". Thanks Tony due to you and not support from the Makro store manager, you have lost a customer.