TN
Trevern N
1 reviews | Active since Oct 2019
17 Oct 2019, 17:26
Marko should go offline
The service when ordering from makro online is really terrible and I would not recommend them to anyone. I bought a table tennis a month ago and complained then that parts were missing. For the last month I have call makro more than 10 times to take the unusable one away and bring a new one and they keep saying they will but dont MAK*** it's sad in that the customer service is bad from such a big company. The national call centre and woodmead branch dont know what they doing
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Makro's replyOfficial
18 Oct 2019, 09:14Good day Trevern,
Thank you for reaching out to us.
Kindly accept our humblest apologies for the customer service you have received and for the inconvenience this matter has caused you. We understand your frustration as you have been battling to get assistance for over a month now and we have contacted the relevant store management to assist in this regard. As soon as we received feedback from them, we will contact you.
Please be advised that feedback will be relayed within 48 working hours.
We do apologize and we are working on a resolution.
Kind Regards,
Makro Hellopeter Team
Thank you for reaching out to us.
Kindly accept our humblest apologies for the customer service you have received and for the inconvenience this matter has caused you. We understand your frustration as you have been battling to get assistance for over a month now and we have contacted the relevant store management to assist in this regard. As soon as we received feedback from them, we will contact you.
Please be advised that feedback will be relayed within 48 working hours.
We do apologize and we are working on a resolution.
Kind Regards,
Makro Hellopeter Team
Makro's reply18 Oct 2019, 09:14
Official
Good day Trevern,
Thank you for reaching out to us.
Kindly accept our humblest apologies for the customer service you have received and for the inconvenience this matter has caused you. We understand your frustration as you have been battling to get assistance for over a month now and we have contacted the relevant store management to assist in this regard. As soon as we received feedback from them, we will contact you.
Please be advised that feedback will be relayed within 48 working hours.
We do apologize and we are working on a resolution.
Kind Regards,
Makro Hellopeter Team
Thank you for reaching out to us.
Kindly accept our humblest apologies for the customer service you have received and for the inconvenience this matter has caused you. We understand your frustration as you have been battling to get assistance for over a month now and we have contacted the relevant store management to assist in this regard. As soon as we received feedback from them, we will contact you.
Please be advised that feedback will be relayed within 48 working hours.
We do apologize and we are working on a resolution.
Kind Regards,
Makro Hellopeter Team