PL
Patrick L
1 reviews | Active since May 2018
03 Dec 2019, 12:24
Marko Polokwane
Bought 2 phones, Hisense dual sims and Samsung dual sims. The Sumsung lasted only 8 days and went blank while the Hisense lasted 6 months and could be recharged. Though I sent the Hisense back yo be fixed, it is very inconveniencing. I hope they are not selling rejects from other countries.
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Makro's replyOfficial
03 Dec 2019, 15:54Good day Patrick,
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the inconvenience this has caused you however, it is our policy to send item back to the suppliers for assessments and repairs. We can follow up for you with the Polokwane branch and update you on the progress of the repairs.
Kindly private reply your repair reference number so we can contact the store.
Looking forward to assisting you further.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the inconvenience this has caused you however, it is our policy to send item back to the suppliers for assessments and repairs. We can follow up for you with the Polokwane branch and update you on the progress of the repairs.
Kindly private reply your repair reference number so we can contact the store.
Looking forward to assisting you further.
Kind Regards,
Makro Hello Peter Team
Best regards,
Makro's reply03 Dec 2019, 15:54
Official
Good day Patrick,
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the inconvenience this has caused you however, it is our policy to send item back to the suppliers for assessments and repairs. We can follow up for you with the Polokwane branch and update you on the progress of the repairs.
Kindly private reply your repair reference number so we can contact the store.
Looking forward to assisting you further.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the inconvenience this has caused you however, it is our policy to send item back to the suppliers for assessments and repairs. We can follow up for you with the Polokwane branch and update you on the progress of the repairs.
Kindly private reply your repair reference number so we can contact the store.
Looking forward to assisting you further.
Kind Regards,
Makro Hello Peter Team
Best regards,