Marko PATHETIC SERVICE

I Purchased a washing machine at Makro on the 25th of November as the old one had packed up the day before. Service in store was not great but i was finally able to find what i was looking for, i then paid for the washing machine but was informed that i would only be able to have the machine deliverd on Saturday the 27th which was not ideal but i obviously had no choice in the matter. After 3 days of not being able to do any washing i excitedly anticipated the arrival of my new washing machine however after spending the entire day waiting for Makro to deliver i finally realised that my washing machine was not arriving and i contacted Marko Strubensvally where i had purchased the machine. But to further add to my frustration the phone only rings and then cuts i tried to contact them more that 5 times with no joy! On Sunday i assumed my delivery would take place but once again i spent the entire day fruitlessly waiting! On Monday after again contacting the store without any answer i decided to contact the Makro call centre that fortunately do answer with a friendly automated voice however that us as good as it gets because after the recorded message not operater ever answers the phone apparently due to high call volumes! I can imagine that makro have high call volumes by the service i have received as of Monday i am still patiently waiting For my washing machine. Pathetic service...