1 reviews | Active since Dec 2015
Marko Online Orders Should Be Shut Down
Ordered on March 25th and still have not received our order on April 18th, even though the online order states 5 - 7 working days for delivery. Their online order system is shockingly ***********, as even staff don't know where the order is at this point or when it will be delivered, you will be told it's being "escalated" with every follow up call and "will get back to you by the end of the day" but neither of these things happen as we're still sitting without the purchased item 14 days later & trying to get a refund is even more of a hassle as it will apparently take up to 15 days to be processed! An inconvenience of not only our time, but our money as well - what a disgraceful way to treat customers, this online store would be better off shut down.
"We take all our customer requests seriously and assure you that this matter will be our priority."
I have not heard a single word from anyone at your company since the very first follow up we did almost 3 weeks ago, not even after this complaint from Monday.
How have you "seriously prioritized" me as your client when tomorrow will officially be a full month with no product or refund??
WHEN WILL YOU GIVE ME MY MONEY BACK????? I've had enough "inconvenience apologies" from you, I don't need any more, I just want my money!! NOW.
"We take all our customer requests seriously and assure you that this matter will be our priority."
I have not heard a single word from anyone at your company since the very first follow up we did almost 3 weeks ago, not even after this complaint from Monday.
How have you "seriously prioritized" me as your client when tomorrow will officially be a full month with no product or refund??
WHEN WILL YOU GIVE ME MY MONEY BACK????? I've had enough "inconvenience apologies" from you, I don't need any more, I just want my money!! NOW.