Marko Online Orders

Marko online is so pathetic ,unprofessional and unreliable. I placed 2 different orders online on the 15th of October 2025. I was promised delivery 22 October 2025 for both orders. I had to take leave from work for the dates were very awkward for me.

Marko staff **** or crested misleading sms for the 1 order to make it seem like it's on its way. Mbali Hadebe was booking delivery for it. She didn't bother to contact me. I had to request through the WhatsApp online channel for track number and the courier name. All to find out the parcel that the sms said the parcel was collected on the 20 October 2025, was never handed to the courier. It failed twice.

I furiously informed the person who was chatting with me on the WhatsApp and they said they would forward me to someone who can help. Hours later Mbali Hadebe got the booking process right but didn't contact me to explain or apologize. And now they WhatsApp message me to expect delivery 27 October 2025 when I have to be at work. What ******* nonsense is that?!

Second order showed no processing or whatsoever. I enquired about it and was told to wait another 1 to 2 business day for processing. I mean like what on earth is wrong with Makro Online ? Why am I running after them for updates and stuff ? Is it hard for them to communicate with clients accordingly.

They might as well shut down the online services it's pathetic! Such an unpleasant experience always!

My oth