AV
Aviwe V

1 reviews | Active since Jun 2022

14 Mar 2023, 10:00

Marko Online & Midea the worst service and brands to purchase from!

Worse experience in my life. Bought a washing machine online, machine broke in 2 weeks from opening. This was in August. I was told I wouldnt be getting any replacement, repair nor refund.

The brand was Midea and after following thier instruction from the BOX & MANUAL BOOK, they said I didnt follow instructions which were labled black & white with warnings! This is terrible customer experience and would recommand to ever buy anything on Makro online and any Midea product in the future.

Both the customer service agent from Makro was super unhelpful and highly disrespfuly and the service agents from Midea didnt careless about their customers.

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Replies (3)
AV
Aviwe V's update14 Mar 2023, 11:02
Reviewer Update
After speaking to a Makro agent, the hasnt been any help. Both Makro & Midea not willing to help. Noone seems to care about people's had worked money!!

Both midea and makro are taken people as stupid because the feedback provided isnt true.

I can confirm this is a very frustrating experience from both the brands.

Still highly recommned to think twice purchasing any products from Both Makro online and Midea!!!! Worst experience I had in my life!!
AV
Aviwe V's update14 Mar 2023, 11:39
Reviewer Update
as mentioned a million times the bolts were removed when we recived the machine and connected properly.

The machine was faulty and resulted to it breaking!! All of that was not my fault because the shipping bolts were removed. Again it THOUROUGHLY said on the packaging and manual book to remove them or you will fortfiet your warranty. Honestly im clever enough to read and follow instructions.

Makro has ****** me off my money and they dont care about it.

Buy from Makro online on your own risk. Dont ever buy any Midea products this product is faulty and **** people off their had worked money. Thier technican are incapable of doing their jobs and dont care about their costumers.

AV
Aviwe V's update14 Mar 2023, 12:43
Reviewer Update
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