Marko Cornubia Poor returns policy

Item: Makro
Rating: 1
Author: Thamen G

I bought a underwater camera from Makro on the 25th August 2019 for R599 when I got home to Richards Bay and tested it, one button was not working. The Cornubia store want me to drive back to them and drop it off, this will cost me more than the R599 paid for it and will not accept and postal returns. Very poor service and not will to assist.

Helpful (0)

Replies (2)

Makro's replyOfficial

06 Sept 2019, 15:59

Good day Thamen,

Trust ypu are well.

Thank you for the time taken to write this review, we do apologize for the inconvenience caused and delayed response.

Please be advised that we have escalated this matter to our Cornubia branch and will revert with feedback shortly.

Hope you find the above in order.

Have a wonderful day.

Regards
Hellopeter Team

Best regards,

Makro's reply06 Sept 2019, 15:59

Official

Best regards,

Thamen G's updateReviewer Update

25 Sept 2019, 13:45

Thanks to Mrs Bux, my issue has been resolved, your professional service is highly commendable.
thank you

Thamen G's update25 Sept 2019, 13:45

Reviewer Update

Thanks to Mrs Bux, my issue has been resolved, your professional service is highly commendable.
thank you