YS
Yogandren S
1 reviews | Active since Feb 2019
06 Jul 2020, 13:26
Marko cornubia no service or client assistance ethics.
Makro is the most unreliable appliance suppliers . Makro cornubia in Durban. Worst management and warranty team ever. Bought a fridge kic on 26th may 2020. Put it on not working. Technician stated no gas. Dealer must exchange. No reply or call from. No fridge . How do we keep our stuff after investing in a essential item. Just cut calls off..reception and warranty is very rude. Use covid 19 to get away from there responsiblity to clients
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Replies (2)
Makro's replyOfficial
06 Jul 2020, 14:51Good day Yogandren,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply06 Jul 2020, 14:51
Official
Good day Yogandren,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
YS
Yogandren S's updateReviewer Update
06 Jul 2020, 15:01I cannot get through anyone in store. So I am currently standing outside returns at Cornubia Makro. To see someone. How do we survive with no fridge. Who are going to endeavour. My kids and family suffering with no fridge. Makro dont care about people it's only about a sale that was processed. Almost 10 days no fridge.
YS
Yogandren S's update06 Jul 2020, 15:01
Reviewer Update
I cannot get through anyone in store. So I am currently standing outside returns at Cornubia Makro. To see someone. How do we survive with no fridge. Who are going to endeavour. My kids and family suffering with no fridge. Makro dont care about people it's only about a sale that was processed. Almost 10 days no fridge.