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Bongani B
1 reviews | Active since Jan 2025
02 Jan 2025, 19:56
MARKO CORNUBIA
I bought a gazebo at Marko Cornubia Durban, did use it, opened it for the first time it broke. I went to return it and they refused to give me a new one, they said it will go for assessment it's been 4 weeks now. No feedback they have the gazebo and my money.
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Makro's replyOfficial
12 Jan 2025, 11:09Good day Bongani Baxana,
It truly warms our hearts to read your candid feedback shared on our Hellopeter platform. We understand how precious your time is, and it breaks our hearts to know we've caused you any inconvenience, especially with the delay in getting back to you.
We want you to feel heard and respected, and we apologize sincerely for any disappointment or frustration this may have caused you. Your experience is at the forefront of our concerns.
When you find a quiet moment, could you kindly let us know if you received your item from the store? Ensuring your complete satisfaction is something we hold close to our hearts.
Warmest regards,
The Makro Social Media TeamHello Peter Agentwww.makro.co.zaA Division of MASSMART Holdings Limited
It truly warms our hearts to read your candid feedback shared on our Hellopeter platform. We understand how precious your time is, and it breaks our hearts to know we've caused you any inconvenience, especially with the delay in getting back to you.
We want you to feel heard and respected, and we apologize sincerely for any disappointment or frustration this may have caused you. Your experience is at the forefront of our concerns.
When you find a quiet moment, could you kindly let us know if you received your item from the store? Ensuring your complete satisfaction is something we hold close to our hearts.
Warmest regards,
The Makro Social Media TeamHello Peter Agentwww.makro.co.zaA Division of MASSMART Holdings Limited
Best regards,
Makro's reply12 Jan 2025, 11:09
Official
Good day Bongani Baxana,
It truly warms our hearts to read your candid feedback shared on our Hellopeter platform. We understand how precious your time is, and it breaks our hearts to know we've caused you any inconvenience, especially with the delay in getting back to you.
We want you to feel heard and respected, and we apologize sincerely for any disappointment or frustration this may have caused you. Your experience is at the forefront of our concerns.
When you find a quiet moment, could you kindly let us know if you received your item from the store? Ensuring your complete satisfaction is something we hold close to our hearts.
Warmest regards,
The Makro Social Media TeamHello Peter Agentwww.makro.co.zaA Division of MASSMART Holdings Limited
It truly warms our hearts to read your candid feedback shared on our Hellopeter platform. We understand how precious your time is, and it breaks our hearts to know we've caused you any inconvenience, especially with the delay in getting back to you.
We want you to feel heard and respected, and we apologize sincerely for any disappointment or frustration this may have caused you. Your experience is at the forefront of our concerns.
When you find a quiet moment, could you kindly let us know if you received your item from the store? Ensuring your complete satisfaction is something we hold close to our hearts.
Warmest regards,
The Makro Social Media TeamHello Peter Agentwww.makro.co.zaA Division of MASSMART Holdings Limited
Best regards,