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Amanda W
1 reviews | Active since May 2020
31 Mar 2025, 10:34
Mark sent incorrect order and won’t replace.
I ordered a R600 large flamingo inflatable and was sent a unicorn. Logging a return simply says not returnable. All emails etc unanswered. No response from makro . This is their error not mine as order is clear that what was ordered was flamingo NOT unicorn. It won’t return then refund me my money or at least have decency to contact me as has been weeks now.
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Amanda W's updateReviewer Update
31 Mar 2025, 10:35Makro not mark
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Amanda W's update31 Mar 2025, 10:35
Reviewer Update
Makro not mark
Makro's replyOfficial
07 Apr 2025, 15:12 Hi Amanda,
Thank you for your feedback on Hellopeter.
We regret that our service did not match our high standards. Rest assured, we are giving your case immediate attention and are investigating to resolve it thoroughly.
We will update you promptly on the progress once we have feedback from our returns team soon. Please accept our apologies for any inconvenience or distress caused.
Your patience and understanding are greatly appreciated.
Kind regards,
Makro Social Media Team
Thank you for your feedback on Hellopeter.
We regret that our service did not match our high standards. Rest assured, we are giving your case immediate attention and are investigating to resolve it thoroughly.
We will update you promptly on the progress once we have feedback from our returns team soon. Please accept our apologies for any inconvenience or distress caused.
Your patience and understanding are greatly appreciated.
Kind regards,
Makro Social Media Team
Best regards,
Makro's reply07 Apr 2025, 15:12
Official
Hi Amanda,
Thank you for your feedback on Hellopeter.
We regret that our service did not match our high standards. Rest assured, we are giving your case immediate attention and are investigating to resolve it thoroughly.
We will update you promptly on the progress once we have feedback from our returns team soon. Please accept our apologies for any inconvenience or distress caused.
Your patience and understanding are greatly appreciated.
Kind regards,
Makro Social Media Team
Thank you for your feedback on Hellopeter.
We regret that our service did not match our high standards. Rest assured, we are giving your case immediate attention and are investigating to resolve it thoroughly.
We will update you promptly on the progress once we have feedback from our returns team soon. Please accept our apologies for any inconvenience or distress caused.
Your patience and understanding are greatly appreciated.
Kind regards,
Makro Social Media Team
Best regards,