MN
Mpho N
1 reviews | Active since Jun 2025
05 Jun 2025, 13:29
Mario is now ****
This whole 3rd party excuses by Makro is now really pathetic. I placed an order on the 29 May 2025 and the delivery was supposed to be the following day, only to get a call on the 02/06/2025 from an unprofessional girl saying “it’s impossible to get your order the following day”. I have now received a call saying my order has been cancelled by the 3rd party. I go to their website and see that the price for my item is actually doubled with a lie that says it’s on special. This is not the first time.
Helpful (0)
Replies (3)0
Replies (3)
Makro's replyOfficial
09 Jun 2025, 12:31Hi Mpho. We sincerely appreciate you taking the time to share your feedback on our Hellopeter platform. We truly regret any frustration or inconvenience as well as the delay you've encountered with your Makro online experience. Please rest assured that we have taken your concerns very seriously and have promptly escalated the matter to the appropriate department to ensure you receive the support and resolution you deserve. Kind regards
Hello Peter Team
Hello Peter Team
Best regards,
Makro's reply09 Jun 2025, 12:31
Official
Hi Mpho. We sincerely appreciate you taking the time to share your feedback on our Hellopeter platform. We truly regret any frustration or inconvenience as well as the delay you've encountered with your Makro online experience. Please rest assured that we have taken your concerns very seriously and have promptly escalated the matter to the appropriate department to ensure you receive the support and resolution you deserve. Kind regards
Hello Peter Team
Hello Peter Team
Best regards,
MN
Mpho N's updateReviewer Update
09 Jun 2025, 14:20Good day.
All
Your responses is appreciated but I need are those cameras at the price I initially purchased them for. After waiting for a whole week only to get a message at night that my order is cancelled, no reason given. It doesn’t look good for you Makro, there are too many 1red stars on this site, fix things with your customers
All
Your responses is appreciated but I need are those cameras at the price I initially purchased them for. After waiting for a whole week only to get a message at night that my order is cancelled, no reason given. It doesn’t look good for you Makro, there are too many 1red stars on this site, fix things with your customers
MN
Mpho N's update09 Jun 2025, 14:20
Reviewer Update
Good day.
All
Your responses is appreciated but I need are those cameras at the price I initially purchased them for. After waiting for a whole week only to get a message at night that my order is cancelled, no reason given. It doesn’t look good for you Makro, there are too many 1red stars on this site, fix things with your customers
All
Your responses is appreciated but I need are those cameras at the price I initially purchased them for. After waiting for a whole week only to get a message at night that my order is cancelled, no reason given. It doesn’t look good for you Makro, there are too many 1red stars on this site, fix things with your customers
Makro's replyOfficial
10 Jun 2025, 09:11Good day Mpho.
Please advised , we escalated to the relevant departments & its in their control to honour the price you initially purchased the item for.
Kind regards
Hello Peter team.
Please advised , we escalated to the relevant departments & its in their control to honour the price you initially purchased the item for.
Kind regards
Hello Peter team.
Best regards,
Makro's reply10 Jun 2025, 09:11
Official
Good day Mpho.
Please advised , we escalated to the relevant departments & its in their control to honour the price you initially purchased the item for.
Kind regards
Hello Peter team.
Please advised , we escalated to the relevant departments & its in their control to honour the price you initially purchased the item for.
Kind regards
Hello Peter team.
Best regards,