MA
Mohamed A
1 reviews | Active since May 2013
10 Jun 2020, 20:50
Manager arrogant
Manager of Makro Woodmead - Rude and Arrogant i asked the manager Palesa Mare to get someone to help me find an item, she said she will come back to me in a few minutes I waited 10 minutes she back to tell me she ca't find the staff member but she will go back to look again I told her I can't wait she said I must go because she can't help me
Helpful (0)
Replies (2)0
Replies (2)
Makro's replyOfficial
02 Jul 2020, 14:39Good day Mohamed,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Best regards,
Makro's reply02 Jul 2020, 14:39
Official
Good day Mohamed,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Best regards,
Makro's replyOfficial
02 Jul 2020, 14:40Good day Mohamed,
Trust you are well.
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer concerns seriously and would like to thank you for your feedback as this helps us implement new ways on improving our customer service.
Please be advised that we have sent your feedback through to our management team to ensure that this matter has been addressed and resolved to ensure that this experience is not encountered in future by any of our customers. Please accept our sincerest apologies for the inconvenience caused.
Hope you find the above in order.
Have a wonderful day further.
Kind regards
Makro Hellopeter Team
Trust you are well.
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer concerns seriously and would like to thank you for your feedback as this helps us implement new ways on improving our customer service.
Please be advised that we have sent your feedback through to our management team to ensure that this matter has been addressed and resolved to ensure that this experience is not encountered in future by any of our customers. Please accept our sincerest apologies for the inconvenience caused.
Hope you find the above in order.
Have a wonderful day further.
Kind regards
Makro Hellopeter Team
Best regards,
Makro's reply02 Jul 2020, 14:40
Official
Good day Mohamed,
Trust you are well.
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer concerns seriously and would like to thank you for your feedback as this helps us implement new ways on improving our customer service.
Please be advised that we have sent your feedback through to our management team to ensure that this matter has been addressed and resolved to ensure that this experience is not encountered in future by any of our customers. Please accept our sincerest apologies for the inconvenience caused.
Hope you find the above in order.
Have a wonderful day further.
Kind regards
Makro Hellopeter Team
Trust you are well.
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer concerns seriously and would like to thank you for your feedback as this helps us implement new ways on improving our customer service.
Please be advised that we have sent your feedback through to our management team to ensure that this matter has been addressed and resolved to ensure that this experience is not encountered in future by any of our customers. Please accept our sincerest apologies for the inconvenience caused.
Hope you find the above in order.
Have a wonderful day further.
Kind regards
Makro Hellopeter Team
Best regards,