AB
Alan B
1 reviews | Active since Mar 2020
12 Jun 2020, 20:01
Management indifference
Today we spent almost 3 hours trying to get out of the Makro car park at Woodmead. Total indifference by Makro management who said it was not their problem the traffic lights are out. My last visit to Makro which is a pity because their prices are good.
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Replies (1)
Makro's replyOfficial
03 Jul 2020, 08:35Good day Alan,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please accept our sincerest apologies for the manner in which this matter has been handled and the service received. We have sent your complaint through to our management team to ensure that this matter is addressed accordingly to ensure that our customers never encounter this in future.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please accept our sincerest apologies for the manner in which this matter has been handled and the service received. We have sent your complaint through to our management team to ensure that this matter is addressed accordingly to ensure that our customers never encounter this in future.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Best regards,
Makro's reply03 Jul 2020, 08:35
Official
Good day Alan,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please accept our sincerest apologies for the manner in which this matter has been handled and the service received. We have sent your complaint through to our management team to ensure that this matter is addressed accordingly to ensure that our customers never encounter this in future.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please accept our sincerest apologies for the manner in which this matter has been handled and the service received. We have sent your complaint through to our management team to ensure that this matter is addressed accordingly to ensure that our customers never encounter this in future.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Best regards,