KM
Kabelo M

1 reviews | Active since Oct 2023

03 Oct 2023, 10:57

Makro's poor online customer service

I ordered a UPS with an expectation to receive my order within 5 working days as advertised, such a ****.

1. Not only have I not received my order 3 weeks later. 2. I called more than 5 times to customer care, and they promised to resolve the matter ASAP, till today. 3. No update on any queries.

0
Replies (2)
KM
Kabelo M's update04 Oct 2023, 14:49
Reviewer Update
Still no update on my order.
KM
Kabelo M's update05 Oct 2023, 11:53
Reviewer Update
Day 3 still of endless calls, I even resorted to a refund because this matter was not attended to.