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Chris C
1 reviews | Active since Mar 2009
26 Nov 2022, 19:39
Makro's poor delivery again !!
Such poor service from their online curior service- this is the second time it has happened. According to Makro. the curior service picked up my order on 14th November. No response from Makro A really poor service
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Replies (4)CC
Chris C's updateReviewer Update
28 Nov 2022, 08:52Thank you for your response
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Chris C's update28 Nov 2022, 08:52
Reviewer Update
Thank you for your response
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Chris C's updateReviewer Update
05 Dec 2022, 16:22Good day
My issue with Macro continues.
6 weeks after the order l have not received my goods. Macro response is to tell me they have contacted the courier. My subsequent email suggested they resend the order(via a reliable courier) or refund my money. Their response was to repeat that they are in contact with the courier. I feel that this has escalated from an irritating issue for me to a f**k you response from them.
Is there any way l can escalate this?
My issue with Macro continues.
6 weeks after the order l have not received my goods. Macro response is to tell me they have contacted the courier. My subsequent email suggested they resend the order(via a reliable courier) or refund my money. Their response was to repeat that they are in contact with the courier. I feel that this has escalated from an irritating issue for me to a f**k you response from them.
Is there any way l can escalate this?
CC
Chris C's update05 Dec 2022, 16:22
Reviewer Update
Good day
My issue with Macro continues.
6 weeks after the order l have not received my goods. Macro response is to tell me they have contacted the courier. My subsequent email suggested they resend the order(via a reliable courier) or refund my money. Their response was to repeat that they are in contact with the courier. I feel that this has escalated from an irritating issue for me to a f**k you response from them.
Is there any way l can escalate this?
My issue with Macro continues.
6 weeks after the order l have not received my goods. Macro response is to tell me they have contacted the courier. My subsequent email suggested they resend the order(via a reliable courier) or refund my money. Their response was to repeat that they are in contact with the courier. I feel that this has escalated from an irritating issue for me to a f**k you response from them.
Is there any way l can escalate this?
CC
Chris C's updateReviewer Update
09 Dec 2022, 14:45I received an email from Makro saying my order has been delivered. This is INCORRECT !!
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Chris C's update09 Dec 2022, 14:45
Reviewer Update
I received an email from Makro saying my order has been delivered. This is INCORRECT !!
CC
Chris C's updateReviewer Update
13 Dec 2022, 11:44Received package today. Very happy the issue has been resolved. Many thanks to Mpho Moruthane(Makro) who went out of his way to ensure the delivery was made.
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Chris C's update13 Dec 2022, 11:44
Reviewer Update
Received package today. Very happy the issue has been resolved. Many thanks to Mpho Moruthane(Makro) who went out of his way to ensure the delivery was made.