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Christelle

1 reviews | Active since Jun 2025

03 Dec 2025, 13:37

Makro's online service is terrible to me.

The online service by Makro is terrible and wastefull. I had to be at home for 5 days to recieve all the packages they split up.

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Replies (1)
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Christelle's update03 Dec 2025, 13:49
Reviewer Update
I ordered something at Makro on a Thursday. I wanted something that, according to the website may only be ordered online, To get free delivery I needed to spend R500 or more, so I did. For the next 5 days I had to make sure that there were someone at home the Friday, Saturday, Sunday, Monday and Tuesday because they split my order into 5 separate deliveries. Sometimes just one item like honey.
Every delivery was packed in a box with bubble wrap or lots of paper. This is a waste, not to mension the amount of petrol that was used by couriers! I received 12 Emails, 29 Whatsapps and 14 sms' to keep me up to date.
I regret this purcase.