AS
Anton S

1 reviews | Active since Jul 2011

14 Mar 2021, 14:32

Makro's most expensive microwave

I bought the most expensive microwave in Makro in 2018, a LG Neochef for R4500. Now you'd think it would outlast my parents R800 microwave (working for 17 years so far), but you'd be wrong. After one year in 2019 this LG microwave started having issues. Every once in a while it would stop working reporting a F11 error. During 2020 it started happening more frequently and today I took it back to Makro, just to hear that the 10 year warranty plastered all over the box and microwave apparently does not mean 10 years warranty.

I'm never buying ANYTHING LG again. If you're planning on buying something LG I would recommend you buy literally any other brand. Even the most expensive LG will break, and you will be sitting with an expensive worthless brick.

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Replies (1)
Makro
Makro's reply14 Mar 2021, 15:36
Official
Good day Anton,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

We have received your complaint and we are appalled about your microwave, we will address this matter alongside the relevant store personnel and relay feedback directly to you shortly.

Once again we do apologize for the inconvenience caused throughout your journey with us. 

Hope you find the above in order. 

Have a wonderful day. 

Kind regards
Makro Hellopeter Team