Makro’s lack of communication and service delivery

I’m so annoyed with the service I have received from Makro it seems as if they have made too much money and don’t care about their customers I ordered and paid for a fridge on the 1st June and till today no delivery. I even drove to the store on Friday which defeats the purpose of online purchasing was told that my fridge will be delivered Monday which was yesterday but still nothing I called the store now had to hold on for 20 minutes to speak to the consultant who told me that it will now be delivered on Thursday, mind you I just moved to a new place with no fridge now have to buy and cook same day which is very expensive. I wish that they communicate with us let us know what’s really happening than just bull****ting us around I have sent more than 8 emails no response made so many calls and even drove to the store wow I really did not expect this from such a big store. There is no ways I am ever buying from Makro never again