Makro's inability to take Responsibility or Provide Answers or Solutions.

I had in the last week written a review on the incredibly poor and non caring services I had received from the big chain retailer Makro.

Since my review on the appalling service received, I had received a call from a gentleman who honestly could not care less about my initial complaint about the horrible service I have and still receive from Makro and its staff.

On 24 March I purchased an item via their online store platform, promoting anx promising delivery in 2 to 5 days. I immediately paid for the item online and today marks day 16 and have yet to receive a follow-up call, apology or an update on the product delivery.

I am honestly baffled at the level of horrifying service and could not care less attitude I have and still receive from Marko and team. Makro has my money and I still have nothing to show for it. I have sent emails, written a review, commented on the original post and yet no closer to having what I paid for or as much as a sorry for what has and is happening to you.

I honestly have no idea what to do anymore about this situation. Makro has alot to answer for yet they could not be bothered to do so or deliver on their online promises. This is not right, not fair or at all or speaking volumes of a company of its size to take any form of accountability or responsibility for what is happening to a paying customer.

I will honestly not support Makro again and will convey my ********** experience to people. I will rather be using an online retailer such as Takealot in future as they seem to care about customers.

I honestly feel ****** and neglected by such a well known and large retailer.