MAKRO'S FAILURE TO DELIVER ESSENTIAL FOODS

We ordered essential food stuff on 17th and 21st April for donation to our local soup kitchen. The total amount was approximately R6000. Payment was simultaneous with the online order. It is 8th May and we have received nothing, despite an email from Makro dated 24th April confirming our order had been despatched. Still NOTHING received despite four calls to Makro - their helpline staff have no idea where our deliveries are, and we have had a different version of their status with each call. No responses to our emails either.Yet I continue to receive spam email from Makro boasting their ability to deliver to our door. Makro deserves to be ********ly charged with ***** for their promises to deliver on food ordered. MAKRO YOU ARE A NATIONAL DISGRACE AND EMBARRASSMENT AT THIS TIME. People are starving while you take our money but FAIL to deliver the food we have paid for. Your failure to be honest and admit that you cannot fulfil your contractual obligations, while perpetuating the myth that you can deliver, is unconscionable. Of all the businesses that will fail due to covid-19, yours is the only business that would DESERVE such a fate.